Our Policies

How to contact us

If you have any questions about this Policy Notice or want to exercise your rights set out in this Privacy Notice, please send us an email at: hello@missionelement.org

Write to us at: Mission Element Limited, 162-168 High Street, Rayleigh, Essex SS6 7BS

Modern slavery and human trafficking statement 

MISSION ELEMENT LTD is absolutely committed to preventing slavery and human trafficking in its business activities, and to ensuring that its supply chains are free from modern slavery and trafficking whether in direct use or when recommended to clients.

Equal opportunities

MISSION ELEMENT LTD is committed to providing equal opportunities in employment and to avoiding the unlawful discrimination in employment and against customers. 

Diversity

MISSION ELEMENT LTD is fully committed to the elimination of unlawful or unfair discrimination and values the differences that a diverse workforce brings to the company and any associated work undertaken. 

Sustainability & ESG

MISSION ELEMENT LTD are aware that our Environmental, Social and Governance (ESG) strategy will help us to deliver long term sustainability for our company. The company recognises that its operations have an effect on the communities and environment in which it operates. In light of this, the company is committed to operating in a socially responsible manner.  Please see our full Sustainability Policy for more information.

Anti-bribery

The company policy prohibits the offering, giving, solicitation or acceptance of any bribe. 

Employee Privacy Notice 

MISSION ELEMENT LTD collects and processes personal data relating to its employees to manage the employment relationship.

Quality Management

We are dedicated to continuous improvement and have established a performance linked quality management.

Customer Complaints and Compliments

We believe that if a client wishes to make a complaint, register a concern or provide feedback, they should find it easy to do so. It is MISSION ELEMENT LTD’s policy to welcome complaints and look to them as an opportunity to learn, adapt, improve and provide better services. Please contact us using the Contact Us form and we will be in touch.

Client Privacy 

This policy’s scope includes all data subjects whose personal data is collected by MISSION ELEMENT LTD, in line with the requirements of GDPR using whatever means identified in this policy. 

GDPR Policy – Data Processors  

This policy aids in the identification and understanding of mutual documentation and agreement to ensure parties are compliant to GDPR legislation. 

ICO Registration ZB113327 Valid to 01.07.2026

Privacy and Data Security

MISSION ELEMENT LTD is committed to protecting the privacy of all our site visitors. There are times when we may need information from you, for instance, to correspond, in connection to a job/vacancy application or to provide a subscription. We will not disclose any information obtained via our website to third parties without your prior consent nor do we sell your details or information. You may, at any time, contact us with any queries regarding your personal information and request to view, correct or delete your collated data. Any information attained by MISSION ELEMENT LTD not intended for public use is sent to our internal server and stored on databases behind our firewall. This prevents sensitive information from being accessed from outside MISSION ELEMENT LTD.

Site Statistics and Marketing Use

We may disclose anonymous statistics regarding the number of visitors to our site or the origin of site users. This is purely for marketing/advertising purposes so we can collate statistics regarding how traffic enters our site. The information you provide MISSION ELEMENT LTD may also be used by MISSION ELEMENT LTD for marketing purposes. In relation to a job enquiry or application, which may be advertised on MISSION ELEMENT LTD or otherwise, you may provide us with information about yourself, in the form of a curriculum vitae or resume. We may use this information throughout MISSION ELEMENT LTD for the purpose of employment consideration or your enquiry. We will then keep this information for future consideration.

Opt-Out

We may send you information about our various services, products or events that we feel would be of interest to you. Only MISSION ELEMENT LTD will send you these direct mailings. If in use, at any time, you may opt out of MISSION ELEMENT LTD’s marketing list or update your information.

Cookies

MISSION ELEMENT LTD use cookies on our site missionelement.org (our site, or our sites) for a number of purposes. They help us to provide you with a good experience when you browse our website, and also allow us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

We use the following cookies:

  • Strictly necessary cookies.

These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of the e-billing services.

  • Analytical/performance cookies.

They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users find what they are looking for easily.

  • Functionality cookies.

These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

  • Targeting cookies.

These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

You can find more information about the individual cookies we use and the purposes for which we use them below.

This website will set some cookies that are essential for the website to operate correctly. These cookies, none of which capture personally identifiable information, are as follows:

  • Visitor ID – this cookie is a numeric value that identifies unique visitors and provides coherence and consistency to a site visit;
  • Page Number – this cookie identifies the page you are on;
  • Session ID – this cookie identifies your website session;
  • Test – this cookie checks whether or not your browser supports cookies;
  • Order – this cookie ensures that your shopping basket works correctly.

Third-party cookies

Our websites will set several types of third-party cookie, and we do not control the operation of any of them. The third-party cookies which may be set include:

  • Google Analytics – we use Google Analytics to collect data about website usage. This data does not include personally identifiable information. You can view the Google Privacy Policy here: http://www.google.com/policies/privacy/.
  • Google Remarketing – we may, on occasion, use Google’s Remarketing cookie to market products and services we think may be of interest to you. You may see our adverts on Google’s Display Advertising Network of partner websites and Google’s own search results pages. We aim to carefully select the products and services we remarket to you, and do so based on the pages you have visited on our website. To opt out of Google Remarketing, set your Google Ad Settings.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

  1. Scope

All data subjects whose personal data is collected by Mission Element Ltd in line with the requirements of GDPR using whatever means defined in this policy. 

  1. Responsibilities

2.1 The Data Protection Officer is responsible for ensuring that this notice is made available to data subjects prior to Mission Element Ltd collecting/processing their personal data. 

2.2 All Employees of Mission Element Ltd who interact with data subjects are responsible for ensuring that this notice is drawn to the data subject’s attention and their consent to the processing of their data is secured. 

  1. Privacy Notice

Mission Element Ltd is the organisation who collects the personal data from missionelement.org in turn makes it a data controller, Mission Element Ltd will use your data to help find the relevant product or service for yourself which in turn makes us also a data processor. 

We may also already hold your data from previous interaction and where relevant, we will continue to do so under the legitimate interest basis of GDPR in that we have contractually engaged with you within in the last 3 years even if that contract is no longer in place.  On this basis, we will hold your information and will contact you for consent before we use it for any other purpose than what we were given it for. 

Any personally identifiable contact information that is for transactions or communication older than 3 years and where there is no basis for retaining, storing or processing that information, we will remove it from our systems.  If you disagree with us holding your information, please contact us and we will update your consent and act accordingly in the meantime. 

Regards to why we collect the data and what we do with it, we will use your data to find out your requirements and if you are interested in items, products, events or services on the website or within our portfolio we will identify your requirements and provide you with an introduction to the most suited item, event, service or where relevant a 3rd party supplier where we may receive a commission for the introduction. 

If you are interested in our any of our products, services or events we will use the details so we can process and service your request or when necessary, your order in house. 

This is the website of Mission Element Ltd (the “website”).

This website may contain a range of information, products, downloads, documents, communications, files, text, graphics, publications, content, tools, and resources.

Please read this page before using this website.

By accessing and using this website, including, but not limited to, browsing the website, using any information, using any content, downloading any materials, and/or placing an order for products or services, you agree to and are bound by the terms of use described in the Terms of Use.

If you do not agree with any of the Terms of Use, you should not use this website.

The Terms of Use are entered into by and between Mission Element Ltd and you. If you are using the website on behalf of your employer, you confirm that you are authorised to accept these Terms of Use on your employer’s behalf.

Mission Element Ltd reserves the right, at our sole discretion, to change, modify, update, add, or remove portions of the Terms of Use at any time without notice. Please check this Terms of Use page for changes each time you visit the website. Your continued use of this website following the publishing of changes to the Terms of Use indicates your acceptance of the changes.

Website Content

All materials contained in the website are the copyrighted property of MISSION ELEMENT Ltd, our subsidiaries, affiliated companies and/or third-party licensors. All trademarks, service marks, and trade names are proprietary to MISSION ELEMENT Ltd, or our subsidiaries or affiliated companies and/or third-party licensors.

Unless otherwise specified, the materials on this website are for your personal and non-commercial use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, or products obtained from the website without written permission from MISSION ELEMENT Ltd.

Lawful Use

As a condition of your use of this website, you warrant that you will not use the website for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the website in any manner that could damage, disable, overburden, or impair our network, or interfere with any other party’s use and enjoyment of the website. You may not attempt to gain unauthorised access to, materials, accounts, computer systems or networks connected to the website, through hacking, password mining or any other means. You may not acquire or attempt to acquire any materials or information through any method not intentionally made available through this website.

Privacy

MISSION ELEMENT Ltd respects your privacy. By using the website, you consent to the gathering of your data by us and consent to the terms of our Data Privacy and Protection statement.